![]() You received a counterfeit version of the item.Įxample: You purchased a Rolex, but received a Faux-Lex.The item was damaged en route to its destination.Įxample: You bought a beautiful antique lamp, and it arrived in pieces.You purchased a specific quantity of an item, but received the wrong amount.Įxample: You purchased five pairs of fuzzy dice and only received four.The item is missing parts or features, and this was not disclosed.Įxample: The listing said batteries included, but they weren't.Wrong: It is not obvious if seller is offering shorts, a T-shirt or a bag. Add pictures to the gallery that show only the product you are selling. You received a completely different item.Įxample: You purchased a book, but received a DVD. Place the product in the center of the frame.There are a variety of scenarios that meet this condition, for instance: Your order arrives, but it's significantly different than it was described. If you made the purchase on eBay, start here instead.ģ. ![]() You will be covered by our $0 Liability for Eligible Unauthorized Transactions program.Īll you have to do is log in to your account and open a dispute to get the refund process started. Report it within 60 days and PayPal will investigate. ![]() ![]() There are currently 167 million eBay users buying and selling on the marketplace. This may mean someone has used your PayPal account without your knowledge or approval. 127 6K views 1 year ago If you aren’t selling on eBay, you are missing out on valuable sales opportunities. You were charged for something you didn't purchase.
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